You've Got Questions - We've Got Answers!
The list below are some of the questions we get asked every day.
If you do not see your question, please e-mail us at email@example.com.
Frequently asked questions
Do your products contain any dairy?
Contains dairy - Butternut Squash Pasta Sauce (butter) and Wild Mushroom Pasta Sauce (cream).
Do your products contain any nuts or tree nuts?
Our products do not contain any nuts or tree nuts, however, all of our pasta sauces are produced on the same production line as other items containing nuts and tree nuts. Sanitation procedures are performed on the line following production of items containing allergens such as nuts and tree nuts.
Are your products Kosher?
Our products are currently not certified Kosher.
Are your products gluten free?
All of our pasta sauces are gluten free, however, they are not certified gluten free. The equipment that the pasta sauce is manufactured on also produces products containing gluten on the same equipment.
How can I find the best quality date?
We use the Julian Date Calendar to determine the best quality date. On the pasta sauce jars, on the lid, there is a code that would look similar to this - BSS3054C. The first 3 letters determine what the product is - in this case it is Butternut Squash Pasta Sauce. Next we look at the next 3 digits - 305. That means that the sauce was manufactured on the 305th day of the year - November 1st. The next digit will tell us the year - 4 is 2014. The last letter, C, we are not interested in. Our pasta sauces are at best quality 2.5 years after the manufacturing date. That means that his sauce is at best quality until May 2017.
What are your order and Shipping Terms?
All orders are shipped via UPS Ground. Please allow 24-48 business hours for order processing. If orders are placed on Friday, that order will be processed the following business day. We are closed on Saturday and Sunday. Shipping is calculated by the amount of the purchase. Please allow 24 hours notice for Will Call orders.
Where are you located?
Dave's Gourmet is located at 2000 McKinnon Ave, Building 428 #5, in San Francisco, CA. However, our front door is actually on La Salle Ave, one block north of McKinnon. There's no street sign on La Salle, it's simply the street that runs between the warehouses. If you're driving north on McKinnon, it's the next turn you take. It's also one block south of Kirkwood, if you're coming south for whatever reason. Please call 415-401-9100 for additional assitance.
Where are your products produced?
Our pasta sauces are produced right here in California - USA made!
Where can I find your products?
Our products are available worldwide. You can buy from us directly or go to our storefinder link above to find the store closest to you.